Privacy Policy
Lux Management Group is committed to protecting your personal information.
Last updated: June 2026
Information We Collect
We collect information you provide when using our website forms, applying for a rental, or interacting with our team. This includes name, contact information, financial information for application purposes, and communications.
How We Use It
We use your information to manage your tenancy or owner account, process applications, communicate with you about your property, and comply with legal obligations. We do not sell your personal information to third parties.
Data Security
We use industry-standard security measures including encrypted communications and access controls to protect your data. Financial data is processed through AppFolio, which maintains its own security and compliance standards.
Third-Party Services
We use AppFolio (property management software), JotForm (forms), and other service providers to operate our business. Each has their own privacy policy governing data they collect.
Contact
For privacy questions, contact us at info@luxmanagementgroup.com or call (480) 999-2308.
SMS / Text Messaging
SMS Program. Lux Management Group and its affiliated businesses (including Lux Home Group, Lux Realty AZ, and Better Baseball Academy) offer SMS/text messaging to customers, tenants, property owners, and prospects who provide their mobile number and consent. Messages relate to your account, property, or inquiry, including appointment and showing confirmations and reminders, rent and payment reminders, past-due and delinquency notices, maintenance and work-order updates, and service-related notifications.
Consent. You opt in to receive SMS by providing your mobile number and checking the consent box on our website contact form, by texting us first, or as disclosed when you sign a lease, management agreement, or application. Consent to receive text messages is not a condition of any purchase, lease, or service.
Message Frequency. Message frequency varies based on your account activity and interactions with us.
Message and Data Rates. Message and data rates may apply. Check with your mobile carrier for details.
Opt-Out. You can opt out at any time by replying STOP to any message. You will receive a confirmation and no further messages. Reply START to re-subscribe.
Help. For help, reply HELP or contact us at (480) 999-2308 or hello@luxmanagementgroup.com.
No Sharing or Sale of Mobile Information. Mobile opt-in consent and your phone number are not shared with, sold to, or disclosed to any third parties or affiliates for their marketing or promotional purposes. Information obtained as part of the SMS program is used solely to deliver the messages described above and is otherwise handled per this Privacy Policy. Text-messaging originator opt-in data and consent are not shared with any third parties.